If your product is damaged, you can email us with photographic proof & request a refund. Please email: firstname.lastname@example.org with your refund claim.
Additional non-refundable items:
We will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are damaged.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your refund. Once the returned item is received, a gift certificate or store credit will be mailed to you.